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Hi there! I am Heather Pod!
I help beauty pros understand their numbers and sell without feeling 'salesy'. I help salon owners and independent stylists navigate the retail world! I have also coached several independent stylists to a new life of balance and making the income and schedule they once could only dream. If you are out of ideas for yourself to grow, you have come to the right place!
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You can expect to learn retail verbiage, retail hot tips, add on verbiage, how to change your schedule, tips for managing a schedule, and how to step out of your comfort zone to give yourself a raise! Come hang out!
Return Policy
We know, returns are not fun at all, but in case you need some clarification!
Return Policy
Digital Product Return Policy
Thank you for choosing heatherpod.com for your digital product needs. We strive to provide high-quality digital products that meet your expectations. However, we understand that there may be instances where you need to return a product. Please read our return policy carefully to ensure a smooth process.
Eligibility
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Physical products are eligible for return within 14 days from the date of purchase.
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To be eligible for a return, the product must be unused, in the same condition as received, and must include all original packaging and documentation.
Digital Returns
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Certain digital products may not be eligible for return. These include, but are not limited to, customized or personalized products, digital downloads, and products that are specified as non-returnable at the time of purchase.
The Return
Process
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To initiate a return, please contact our customer support team at helloheatherpod@gmail.com within the specified return period.
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Our support team will guide you through the return process and provide you with a return authorization, if applicable.
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Upon approval, you will be provided with instructions on how to return the product.
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Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund.
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If approved, the refund will be processed to the original method of payment within 3 business days.
Technical Issues
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If you encounter any technical issues with the digital product, please contact our support team at helloheatherpod@gmail.com. We are here to assist you and provide the necessary technical support.